Shipping protection setup

The Shipping Protection widget offers shoppers an opt-in toggle that adds a small protection fee to their order. Because Shopify carts can only contain products, that fee has to be a real product in your store — Cartie will create and publish one for you, or adopt one you already have.

#First-time setup

1. 1
   Add the widget

   Drop Shipping Protection into a cart in the builder. The setup window opens the first time.

2. 2
   Choose your fee product

   Create one for me makes a non-physical product at the price you enter and publishes it to your Online Store. Select a product adopts a protection product you already created.

3. 3
   Set the presentation

   Title, description, icon and fee are edited in the widget's normal settings panel afterwards.

4. 4
   Publish the cart

   The toggle goes live with the cart.

#Requirements

• The fee product must be published to the Online Store sales channel — otherwise it cannot be added to a cart, and shoppers get an error when they flip the toggle.
• Cartie needs product and publication permissions, which are granted when you install the app.
• The product should be non-physical (no shipping required) so it does not add shipping weight or trigger fulfilment.

#Changing the fee

Edit Protection fee in the widget settings and republish. Cartie updates the variant price on the fee product in Shopify.

#Should you offer it?

Order protection is real revenue with no cost of goods, but it is a promise. Decide in advance what you will actually do when a protected order is lost or damaged — replace it, refund it, or file with the carrier — and say so in the widget description. Some markets regulate anything presented as insurance; if in doubt, present it as a shipping guarantee you honour yourself rather than as an insurance policy.